Swissotel Chicago

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Chicago
Apr 28, 2024 - Apr 29, 2024
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Contact Information

✉️ chicago@swissotel.com

🔗 Website

Reservation: 📞 +1-888-475-8114

📍 323 East Wacker Drive

Swissotel Chicago Review

Swissotel Chicago is a wonderful 4-star venue set 300 metres from London Guarantee Building and 1 km from The Magnificent Mile. The accommodation features American-style restaurant and lobby bar on site and offers to take advantage of a health club.

Buffet breakfast is offered each morning. At Palm restaurant you can enjoy the wide variety of American meals.

The hotel is set in the wonderful part of Chicago, a few minutes away from Lake Michigan. Attractions within walking distance include the 20-acre public Maggie Daley Park and Downtown Chicago.

The 661 guest rooms are spread over 43 floors.

State/Lake tube station is situated 10 minutes' walk to the property.

Impressions

Positives and negatives

  • Fabulous hotel that provides fantastic facilities for holidays.
  • Stunning central location just walking distance from McCormick Tribune Freedom Museum.
  • Surrounded by a river and parks.
  • Marvellous breakfast offered.
  • Warm beverages are included in some rates.
  • Exceptional service provided.
  • Rates are reasonable.
  • For a few guests bathrooms seemed quite small.
  • Occasional complaints about a few undertrained staff members.

Key Features

  • Parking
  • Pet friendly
  • Family rooms
  • WiFi
  • Non-smoking rooms
  • wonderful Fitness Center
  • Bar

Rooms

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2 guests maximum, of which 2 adults maximum
Premier Corner 1 King Double
Size: 39 m2
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2 guests maximum, of which 2 adults maximum
Classic Lakeview 1 King Double
Size: 30 m2
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3 guests maximum, of which 2 adults maximum
Classic 1 King Double
Size: 30 m2
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2 guests maximum, of which 2 adults maximum
Classic Riverview 1 King Double
Size: 30 m2
image/svg+xmlTimothée Giet2021 image/svg+xmlTimothée Giet2021
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2 guests maximum, of which 2 adults maximum
Premier View Corner 1 King Double
Size: 39 m2
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4 guests maximum, of which 4 adults maximum
Classic Lakeview 2 Double Double
Size: 30 m2
Show rooms

Facilities

Facilities

  • Flat-screen TV

Rooms

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Services

  • Valet parking
  • Room service
  • Laundry

Relax

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre

Activities for Kids

  • Babysitting/Child services

Reviews

  • Cleanliness 8.9/10
  • Comfort 9/10
  • Facilities 8.6/10
  • Free WiFi 9.2/10
  • Location 9.2/10
  • Total 8.4/10
  • Value for money 8.1/10
I had a fantastic stay at this hotel! The front desk staff were efficient and friendly, making check-in a breeze. The hotel's location right in downtown near the Loop and various amenities was perfect. I loved how easy it was to access Lake Shore Drive for exploring the city. The cleanliness of the hotel was top-notch, and the facilities were great. The view from my room was breathtaking, giving me a great view of the city skyline. The hotel also provided ample towels and a comfortable robe to make my stay even more enjoyable.
Nothing - it was perfect!
We were incredibly impressed by the front desk staff's accommodating nature. They ensured our classic room reservation had double beds and even extended our check-out time by two hours. The room was great, with a Keurig coffee machine and an iHome for iPhone 5, which was a pleasant surprise. The hotel's central location provided amazing views of the city, including Navy Pier and the riverside. Moreover, we found it convenient to explore downtown Chicago on foot as it was within easy walking distance of most attractions and shops. The cleanliness, comfort, and reasonable pricing of the rooms were also noteworthy.
No negatives.
I had a fantastic stay at this hotel. The room was incredibly clean and comfortable, and I loved the fact that it was on a higher floor with a view of the city. The location was perfect for me, as it was within walking distance to Michigan Ave, shops, and even a Dunkin' Donuts right next door. It was also conveniently located near the city walk and offered easy access to the "Magnificent Mile." The staff was friendly and attentive, and the hotel facilities were top-notch. I was extremely satisfied with my stay and couldn't have asked for more.
Can honestly say there wasn't anything not to like.
We had a fantastic stay at this hotel. The location is super close to Navy Pier and just a short walk to Millennium Park. We loved coming back to this hotel after a busy day exploring the city. The staff was very helpful and quick to resolve any issues we had, making us feel comfortable and well taken care of. Our spacious corner room had amazing views of the river and Navy Pier, with approximately 30+ feet of windows. The modern design and abundance of windows made the room feel bright and airy. The hotel facilities were maintained at an extremely high standard, and the cleanliness was top-notch. The breakfast was delicious, and the staff was friendly and accommodating. We also appreciated the eco-friendly approach of the hotel's staff, who cleaned up exactly the way we wanted it done.
Nothing bad to say.
I had an amazing stay at the hotel. The location was perfect, offering a breathtaking view of the lake. The hotel facilities were top-notch, especially the easy-to-manage air conditioning system. The staff, particularly Veronica, was incredibly helpful and accommodating. Additionally, the hotel's reward system was unique and impressive, allowing me to opt-out of daily room cleaning and receive a $10 daily credit. This made my stay efficient and environmentally friendly.
Didn't dislike anything about the property.
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Location

Landmarks nearby

  • The Art Institute of Chicago 820 m (2690 ft)
  • Shedd Aquarium 2.09 km (1.30 mi.)
  • Buckingham Fountain 820 m (2690 ft)
  • The Chicago Theatre 900 m (2953 ft)
  • 360 Chicago Observation Deck 1.55 km (5085 ft)
  • Navy Pier 860 m (2822 ft)
  • Cloud Gate 820 m (2690 ft)
  • The Rookery Building 1.61 km (1.00 mi.)
  • Chicago Cultural Center 820 m (2690 ft)
  • The Field Museum 1.93 km (1.20 mi.)
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